4. Best Direct Response Campaign (Dedi Hayadi): Medali GOLD
5. Best Customer Services (Mutiara Putri Sihombing): Medali GOLD
6. Best Public Services (Anggi Faisal): Medali GOLD
7. Best Employee Engagement (Putri Indah Sukmawati): Medali GOLD
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8. Best Digital Transformation (Bagus Satrio Diharjo): Medali GOLD
9. Best Sales Campaign (Agus Salim): Medali GOLD
10. Best Green Contact Center (Dedi Hayadi): Medali GOLD
11. Best Outbound Campaign (Anggi Faisal): Medali GOLD
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12. Best Trainer (Saurin Apriliawan): Medali GOLD
13. Best Customer Loyalty Program (Mutiara Putri Sihombing): Medali SILVER
14. Best Client Service Manager (Putri Indah Sukmawati): Medali SILVER